When visiting the bar, let the server know you are a Louie Nation member and provide them with your phone number so that they can look you up, and let you know if you have any rewards available to use. This will also automatically add the points you earned for that visit to your account.
If you prefer, you can also ask your server for your itemized receipt and scan the QR code at the bottom of it with your Bar Louie App to earn your points.
When ordering online at barlouie.com or through the Bar Louie App, if you are logged in with your Louie Nation account, the points will automatically be added to your account.
This is our favorite part. Check the REWARDS section of your account or App. All your rewards will live here. Pick the one you want to use and hit Redeem. It generates a unique code for you to give your server, and they will apply the reward to your check. If you gave your server your phone number for them to look you up, you can just let them know which reward you want to use, and they will apply it to your check.
*You cannot use points or rewards towards alcoholic purchases or in conjunction with other promotions or offers. (e.g., Happy Hour, Burger Tuesday, Late Night Happy Hour, etc.)
Q. Can I redeem reward vouchers, points, or coupons for alcoholic drinks?
A. No. Reward vouchers and coupons only apply to food.
Q. Can I earn points for alcoholic drink purchases?
A. Yes. However, the check must include a food purchase.
Q. How long do I have to scan my receipt to earn points?
A. A receipt must be scanned within 7 days of purchase in order to earn points. If there is an issue that prevents the receipt from being scanned, we must be notified of the issue within 7 days of the purchase. Please email us below.
Q. Do my points expire?
A. Yes, points will expire if there are no purchases made in a 12-month period. You must check-in your transaction to register your purchases. (This means scanning/entering your QR code/barcode or having a server look you up and check you in for that visit)
Q. Can I earn points from a receipt that is not mine?
A. No. Points are only awarded to a single loyalty member's account for their own individual transaction.
Q. If I split a payment with someone else, do I get full receipt points?
A. No. Points will only be earned on the subtotal amount of your portion of the check. Splitting a receipt will split the number of points available for earning.
Q. Can I redeem two receipts from the same day?
A. Yes. However, the receipts must be for separate dining experiences and must be at least 4 hours apart.
Q. Can I share my rewards or transfer points?
A. No. Points cannot be shared or transferred.
Q: When I redeem a voucher (i.e., $10, $25, $50, etc.), do I have to use it in full?
A. Yes. When you select an amount, the entire amount will be used up regardless of the check amount or if it applies in full. (Does not apply to alcohol) No points or monetary difference for any amount not used will go back to your account. Be sure to use the voucher that best applies to your check.
Q. Once a reward is redeemed, how long do I have before it expires?
A. You have 4 hours from the time you redeem it. If it is not used, it will go back to your account.
Q. How long does it take to see my earned points?
A. Points will show up in your account immediately after checking in your transaction once your check is closed. (Server checked you in, or scanning your QR code)
Q. Where can I redeem my rewards?
A. You can redeem your rewards when you order online or dine-in at any Bar Louie location.
Q. I referred my friend, but I am not seeing my points?
A. You will receive your referral points after your friend's first purchase and check-in.
